Augusta >Women's Clothing > Patricia Buck Bridal
275 Water St, Augusta, ME | Directions 0433044.315090 -69.774129
i got my wedding dress and a flower girl dress from Pat. she has a really nice place.. Pat was vary helpful and helped me picked out a couple dresses. she helped me pick out the right dress.. i love her prices and she has a lot of payment opstions if you can't buy it all at once. and she is vary nice.
Best Selection, Great Prices! – I went to the store for a prom dress for my daughter and I couldn't believe the selection. The first floor had hundreds if not thousands of wedding dresses, bridesmaid dresses, mother of the bride gowns and dresses, flower girl dresses and everything you need for a wedding. Downstairs, there were tons of prom dresses for every taste. There were also tuxedos for men and boys to rent or to buy. If you are going on a cruise and need a dress for "dress-up night", this is the place!
Basically, this a one-stop shop for all formal occasions and I'll be going back when she's engaged to be married.
Also, Pat said that if she didn't have our selection in stock and there was adequate time, she could order it for me out of one of the many catalogs she has there.
Don't let some reviews prevent you from looking at the huge selection there. I would rather buy a dress or my gown inexpensively than pay for a glittery store. Besides, in this economy it's better to take look than to just throw money away. We got a deal!
Major rip-off business – My wife ordered a dress, paid 100% down and two weeks later was told the dress was ruined in transit. She went in to try to find something off the rack, received no help from the owner and asked for her money back. The owner told her there were no refunds, even for a product we never received, only store credit. When I went in to talk to the owner she basically said "Too bad" and walked away. Our next call will be to the Maine Attorney General's office. STAY AWAY from this store.
Dont be swayed – The timeline for my wedding was very crunched and paying for our wedding ourselves was such a huge stress. Patricia Bridal was the first place we tried. Although its a bit disorganized and Patricia comes off a bit absent minded, she was such a sweetheart and helped with whatever questions we had. My sister in law found her dress in a matter of minutes. Being a small girl finding a size 6 was quite difficult since most of her stock is 10+ but when I found the size 6 and looked at the price it was 50% off! I got thee perfect dress, that fit me right off the rack for 50% off! And the corset was built right into it! I got a $700 dress for $350! and to top it off the dress my sister in law got was a sample share and because of that Patricia gave it to us for the price she paid saving my mother in law 50% as well! My dress is so stunning and perfect! You never know until you look! I am completly satisfied! She would get 5 stars if it were a bit more organized!
Bad Business Woman – This is not a good business to shop at. She is not professional. Be careful of her refund policy which she does not discuss with you at time of sale.
If you put 50%-75%-100% down do not expect a refund for any reason. She will give you a so called credit but will give you nothing to prove you have a so called credit.
we asked many times and got nothing.
ALL STARS - GREAT PRICES - AWESOME SERVICE – I think everyone should give her a chance and not listen to bad reviews, make your own opinion.
I got my dress there and I loved it and it was a great PRICE!
We got all of our tuxes there and they were also great prices and looked awesome!
I enjoyed talking with the owner Patricia Buck she is a very sweet lady.
I would give her business any day and Would Recommend her to anyone!
I know multiple people who have gone to her and loved what they got and the price!
NO STARS - AWFUL SERVICE - DIRTY STORE – This Store and it's owner doesn't even deserve a star on the ratings guide!
DON"T WASTE YOUR TIME AT PATRICIA BUCK BRIDAL!!!!!
I and friends have had multiple bad experiances with this store, and Patricia Buck specifically! (Who is the owner)
--- Store is FILTHY! My shoe even stuck to the
carpet. Something smells. There are boxes
and dirt all over the floor.
--- I've called to ask about specific dresses when I
was getting married because another sales
associate was supposed to get back to me after I'd
already visited the store and did not. Patricia
Buck answered the phone, but told me she was
too busy to help me. I eventually went somewhere
else, and GLADLY paid more for the very same
dress because the sales associate there was
very helpful and kind AND she was out of state!
--- My friend had this experiance - she had shoes
died there and they came out AWFUL.
and when she told her she was dissatisfied,
Patricia Buck, argued with her about the color of
the shoe, amoungst other complaints
other customers in the store overheard
and agreed with me, and couldn't believe how
rude she was. Just imagine....this is just a SHOE
DYING. If this were a wedding dress alteration I
would be even more mortified and offended. Her
customer service leaves much to be desired. I hope
the other ladies who were in the store that told me
they couldn't believe how rude Patricia Buck was left
the store and didn't give her any business.
--- Another friend went to the store simply to get
measured, and though she didn't elaborate, said
she was MORE than dissatisfied with the customer
I'm simply writing this review because after my experiance, I started talking with friends about it and they mentioned how awful their experiances had been as well. I will never go there again!
Nice place for all your wedding attire – I have gone through Pat for more than two generations of wedding party's.
She has been in the business for more years than I can count. I have referred her shop to friends and family for long planned wedding to last minute mothers and for brides. Even for gowns needing complete alteration repair. All have been completely satisfied with her work., and gratefull she is very experienced person in the business.
While shopping at Pats the atmosphere has been nice and pleasant. Ive never been uncomfortable aS far as the temperater is concerned. Of course, we all know when we start trying on gown after gown, it does get to be a chore and a lot of work. Pat always pressing on till we find what we came in for,
Her customer service and experiance makes it all worth while to shop at P. buck bridlal.
Best regards to all up and coming brides to be and wedding parties. Go with someone who knows the buisness. Its only ONE day for the rest of your life, make it right, Pat has been a life saver!!
(Long time customer)
Don't waste your time – I (like a few other people on here) signed up just so that I could leave a review of this store. Patricia does have a lot of inventory... but that's about the only good thing I can say about her shop. First of all, I started my gown search in the winter and I am being dramatic when I say that I dreaded trying on dresses at her shop! It was always SO cold that I could only handle trying on a few dresses before I gave up and left. If you plan on looking through the dresses please make sure you have a lot of time becuase Patricia is no help at all when it comes to finding something you would like. She does not know where her gowns are and I spent many hours searching for my bridesmaid dresses so that my girls could try them on. I did in fact purchasse the bridesmaids dresses from her which is something that I terribly regret. First of all, she wasn't any help with sizing my girls and second of all she would get distracted and wonder off for long periods of time, leaving us (i had 6 bridesmaids!) standing there totally clueless about what to do next. The time it took for the dresses to come in was horrible, and she was incredibly rude to me each encounter I had with her. One of the girls she had working for her was amazing... she was the only reason I bought the dresses from there. She is also the reason I am giving Patricia Buck Bridal a sort of good instead of an eh. My advice is to avoid this place at all costs! I actually bought my dress at Sweet Love in Gardiner and they were incredible! They have their own tailor (very good and not too costly!) and they have a lady who can custom make veils and accessories! Patricia may have a reputation for reasonable prices but my maid of honor bought her dress at a bridal shop in PA and paid less than Patricia charged my other girls! I think that she is a decitful, scattered woman who I would never give business to again.
Highly Recommended – When Kevin popped the question I knew immediately I would find my gown at Patricia Buck Bridal. I have been getting gowns there (prom, semi-formals, balls, etc...) since high school. Whether you're on a budget or not Patricia Buck Bridal has a dress for you! Known as Maine's largest Bridal Store Patricia Buck has always been proud to carry quality gowns and dresses at competitive prices.
Pat Buck has always given me her full attention and has always actively listened to my needs as a customer. In fact, I have always wanted a Mantilla Veil and was bummed when I realized how pricey they are and thought I may have to opt for a regular veil. However, Pat found a Pronovias Mantilla (which is the maker of my gown...PERFECT) she had in stock which she is selling to me at a very fair price! I was ECSTATIC!
I would highly recommend Patricia Buck Bridal for your wedding gown shopping experience.
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